Good to know
Frequently asked questions.
Find information about reservations, driver requirements, delivery, and rental policies. Contact our team if you need more details.
Reservations
How do I reserve a car?
Choose a vehicle, enter your rental dates, times, and locations, then sign in with a text message code. Review your details and submit the reservation. Our team confirms availability and any payment, license, insurance, and agreement requirements before delivery. You can also contact us for help booking.
How far in advance should I book?
Book early for weekends, holidays, and major Miami events. For these dates, we recommend two to four weeks in advance. Contact us for last-minute requests; availability depends on the vehicle and rental dates.
What is your cancellation policy?
Cancel free of charge up to 72 hours before your rental starts. Inside 72 hours, your payment is held as a credit toward a future reservation.
Requirements
What are the driver requirements?
Drivers must be 25 or older, have held a valid driver's license for at least two years, and provide a major credit card in their name and full-coverage auto insurance. Our team confirms any higher minimum age required for a specific vehicle before booking.
Do I need my own insurance?
Full-coverage auto insurance that transfers to rental vehicles is required. International guests can arrange third-party coverage through us. We verify coverage before delivery. Provide your insurance declarations page when requested by our team.
Can international visitors rent?
Yes. International visitors need a valid passport, a driver's license from their home country, and a major credit card. An International Driving Permit is required if the license is not in English. Contact our team before booking to confirm insurance coverage and assist with the reservation.
Can I add a second driver?
Additional drivers must meet the same age, license, and insurance requirements as the primary driver. All drivers must be listed on the rental agreement before the vehicle is released.
Delivery
Do you deliver?
Yes. We deliver to hotels, homes, offices, marinas, and airports across Miami-Dade and Broward. Pickup and return fees depend on the selected locations and are shown during booking or confirmed by our team.
Can you meet me at the airport?
Airport delivery and return are available at MIA, FLL, and selected private terminals. Include your flight number and arrival details when booking. Our team confirms the meeting point, timing, and applicable fees.
Can I return the car to a different location?
Yes. Choose separate pickup and return locations when booking. For a location not listed, contact our team for a quote. You can request location changes from your account; updated fees and arrangements require confirmation.
Pricing & Policies
What's included in the daily rate?
Every rental includes a daily mileage allowance. Our team confirms the allowance and additional-mile rate in your rental agreement. Delivery fees are listed separately. Tolls (SunPass) and fuel are billed at cost after the rental. Review the rental summary and agreement for taxes, insurance, and security deposit requirements.
How does the security deposit work?
A refundable security deposit is held on a major credit card in the primary driver's name. The amount varies by vehicle. It is released within three to seven business days after the vehicle is returned in its delivered condition, subject to inspection.
Do you offer discounts for longer rentals?
Contact our team for pricing on rentals of three days or more, weekly or monthly rentals, and multiple-vehicle bookings. Rates depend on the vehicles, dates, and rental length.
Which payment methods do you accept?
Contact our team to confirm the payment options for your reservation. The security deposit requires a credit card in the primary driver's name. Any online checkout will show the payment requirements before you submit.
Reserve
Contact us with rental questions
Choose a vehicle and enter your trip details to get started. For help with your reservation, contact our team. Hours: Daily 8:00 AM – 10:00 PM.