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Rental terms & conditions

Review the requirements and conditions for renting a vehicle. Your full rental agreement is provided digitally before delivery and governs your reservation.

Last updated September 2026

Eligibility & drivers

The primary driver must be at least 25 years old, hold a valid driver’s license issued at least two years prior, and present a major credit card in their own name. Our team confirms any higher minimum age required for a specific vehicle before booking. All drivers must be listed on the rental agreement before the vehicle is released.

Insurance

Full-coverage auto insurance that transfers to rental vehicles is required. International guests can arrange third-party coverage through us. Proof of full-coverage insurance that extends to rental vehicles is required prior to delivery. International guests can arrange third-party coverage through us at the time of booking.

Reservations & payment

A reservation is confirmed after staff reviews availability, verifies payment, and approves the rental. The rate quoted at confirmation is the rate charged; there are no undisclosed preparation or concierge fees. Tolls (SunPass) and fuel are billed at cost after the rental. Online checkout includes rental and delivery, a 3% processing fee on that subtotal, and a 7% service fee on the combined amount. For example, a $100 rental and delivery subtotal becomes $110.21. Both fees are shown before payment. Sales tax, the rental-car surcharge, insurance, and security deposits are handled separately by our team before pickup. Existing bookings retain their original payment terms. Demo and sandbox checkouts collect no real payment. Rates marked “Quote required” must be confirmed by staff before online payment. You can request pick-up and drop-off changes from your account; updated fees are shown for your review and changes require staff confirmation. Changes and cancellations do not automatically charge or refund your card. Our team arranges any additional payment, refund, or credit separately under the rental terms.

Security deposit

A refundable security deposit is held on a major credit card in the primary driver's name. The deposit amount varies by vehicle and is released within three to seven business days after the vehicle is returned in its delivered condition, subject to inspection.

Mileage

Every rental includes a daily mileage allowance. Our team confirms the allowance and additional-mile rate in your rental agreement. Unlimited-mileage arrangements are available for certain long-term rentals.

Cancellations

Cancel free of charge up to 72 hours before your rental starts. Inside 72 hours, your payment is held as a credit toward a future reservation.

Use of the vehicle

Vehicles may not be used for racing, track use, subletting, off-road driving, transporting hazardous materials, or any illegal purpose, and may not leave the State of Florida without prior written consent. Smoking is prohibited in all vehicles. The renter is responsible for all traffic and parking violations incurred during the rental period.

Liability & damage

The renter is responsible for any damage, loss or theft occurring during the rental period to the extent not covered by applicable insurance, including loss of use, diminution of value and recovery costs. Renter agrees to report any incident to us and to the appropriate authorities promptly.

Text messaging terms

Renter sends a login code when you request one. You may separately choose to receive recurring automated promotional text messages from Renter at the number you provide. Marketing consent is optional and is not a condition of purchase or login. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of messages from our messaging number, or HELP for assistance. You can also withdraw marketing consent in your account or contact info@rentermia.com. Carriers are not liable for delayed or undelivered messages. After STOP, reply START to the same number before opting in again in your account. See our privacy policy for how we handle phone numbers and consent records.

Contact

Questions about these terms can be directed to info@rentermia.com or +1 (786) 614-4411. These terms are governed by the laws of the State of Florida. Renter.